Responsible Gaming
Gaming Should Be Entertainment
At Diamond Jubilee Canada, we believe that gambling should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. Please gamble responsibly and within your means.
Age Verification
You must be at least 18 years of age or the legal gambling age in your Canadian province to access our platform. We are committed to preventing underage gambling and take this requirement seriously.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses by gambling more to recover money lost
- Hiding or lying about the extent of your gambling
- Gambling with money needed for essential expenses (rent, food, bills)
- Inability to control or stop gambling despite wanting to
- Neglecting family, work, or personal responsibilities due to gambling
- Borrowing money to gamble or pay gambling debts
- Experiencing mood swings or irritability when not gambling
- Feeling anxious or depressed about gambling activities
- Needing to gamble with larger amounts to achieve the same excitement
Self-Help Tools & Resources
We provide tools to help you maintain control over your gambling:
- Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit
- Loss Limits: Establish maximum loss thresholds to protect your bankroll
- Reality Checks: Receive periodic reminders about your session duration and spending
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform
- Account Closure: Close your account if you wish to stop gambling entirely
Contact our customer support team to activate any of these tools: [email protected]
Support Organizations
If you or someone you know needs help with problem gambling, please reach out to these trusted organizations:
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Information and resources for Canadian gamblers
North America
- National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
National helpline: 1-800-522-4700
International Resources
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
If You Need Help
Problem gambling is a serious issue that affects individuals and families. Seeking help is a sign of strength, not weakness.
If you are struggling with gambling or suspect you may have a problem, please:
- Contact the Responsible Gambling Council at www.responsiblegambling.org
- Call a confidential helpline for support and counseling
- Use our self-exclusion tools to take a break from gambling
- Speak with a mental health professional or counselor
- Reach out to friends and family for support
Your well-being is important to us. Play responsibly and enjoy gaming as entertainment only.